We ship directly from our headquarters in Coquitlam, BC.
ALL CANADIAN ORDERS SHIP FREE OVER $75*
*minimum spend before taxes and discounts are applied.
Our current processing time is 1-3 business days. This is the duration it takes for your order to reach our inbox, be lovingly inspected and then carefully packaged before being sent out for delivery. Please take this time into consideration when placing an order that is time sensitive.
Local Drop-Off Service
We are delighted to offer a local drop-off service to our community within a 20 km radius from Coquitlam. This option will be available to you at checkout based on your post code. Please note that we are not currently delivering to apartment buildings due to challenges with access. Please contact us if you live in an apartment building before selecting this as your delivery method.
All other orders will be handled by Canada Post, starting at $10. You will be able to select shipping speed and insurance coverage when completing your checkout. AquaLux Baby Company is not responsible for the safe and timely delivery of your order. For this reason a tracking number and insurance option is recommended for international orders over $50.
The time it takes for you to receive your purchase will depend on where you live and what shipping method you select. In all cases, you will receive a notification when your order has been processed (within 1-3 days) so you know when it has left our facility. Local drop-offs will be received in the 2 to 3 days that follows, unless specifically scheduled. A tracking number, if selected, will provide you with all other updates following this.
You are more than welcome to contact us if you need any guidance on getting the softness of AquaLux into your little ones’ arms.